03/21/12 12:04 pm
Matt Neuberg is shocked—shocked!—to discover that it's the top microphone, not the bottom, that's active during iPhone speakerphone calls.
Interesting enough, but then he whips out the tinfoil hat:
But I can’t resist also ranting briefly about why I didn’t know this simple and useful fact. I didn’t know about it because Apple didn’t tell me! [...] I didn’t discover it, because I didn’t know I needed to look for it.
But by persisting in the myth that everything about an iPhone is obvious and that no manual is needed, Apple certainly does its users a disservice.
What part of that is myth? The microphone that's active during a conference call is an implementation detail. Why waste booklet space or customer brain cycles on it?
You're not supposed to speak right into the microphone. You don't even have to speak at the phone. (I've had plenty of good speaker phone calls with my iPhone on my desk across the room.)
The fact that Neuberg has apparently had years of speaker phone calls so good he never thought to ask which microphone was active, all while speaking into the wrong end of the phone, proves that this is not something most customers need to know.
As Apple products get easier and easier to use, there's a certain group of old-school Apple geeks that long for the days when Apple was a cult, and knowing the incantations to make the products work was a hard-won badge of honor.
© 2012 Pete Burtis. All Rights Reserved.